Services

AI systems for moving and logistics operations

Seven productised builds. Each targets a specific place your operation loses hours or jobs, and each is scoped to reach production — not a proof of concept that dies in a demo.

01

Instant Lead Response Agent

The first company to reply wins the job

Moving and courier leads are bought, shared with your competitors, and decay by the minute. This agent replies within seconds on WhatsApp, SMS and email, qualifies the job, and books the survey before anyone else has opened the email.

What it does

  • Replies in under a minute, 24/7, including weekends and peak season
  • Qualifies origin, destination, date, property size and access constraints
  • Books the survey or video survey straight into your calendar
  • Pushes a scored, qualified lead into your CRM with the full transcript
02

AI Track & Trace Agent

Stop answering "where is my shipment?"

A customer-facing agent on WhatsApp, web chat, email and phone that answers status questions directly from your TMS — with the reference number, the last scan and a realistic ETA.

What it does

  • Reads live status from your TMS rather than a cached snapshot
  • Handles reference lookup, ETA, proof of delivery and invoice copies
  • Works in English and Spanish on the channels customers already use
  • Escalates exceptions and angry customers to a human with full context
03

AI Voice Agent for Bookings & Dispatch

The phone gets answered at 9pm

A real-time AI receptionist that picks up your operations line, takes booking details, answers routine questions and writes straight into your systems. This is the product I built and run myself.

What it does

  • Answers on your existing number with sub-second response latency
  • Captures pickup, destination, dates, volume and service level into your system
  • Grounded in your own rates, service areas and cut-off times
  • Warm-transfers to a human whenever the call needs one
04

Estimate & Quote Copilot

Price the job before your competitor does

An agent that reads an inbound enquiry or RFQ — an inventory list, photos of a room, an email or a spreadsheet — applies your rate card and surcharges, and drafts an estimate ready for a human to approve and send.

What it does

  • Turns inventory lists, photos and emails into structured job details
  • Applies your rate card, access surcharges, seasonal and fuel adjustments
  • Drafts the estimate for approval — pricing authority stays with your team
  • Flags jobs with no rate coverage instead of guessing a number
05

Logistics Document AI

Nobody should re-type an inventory sheet

Extraction and validation for the paperwork your operation drowns in — inventory sheets, bills of lading, commercial invoices, delivery notes and customs declarations — straight into structured records.

What it does

  • Reads scans, photos and PDFs, including poor-quality mobile captures
  • Validates against your master data and flags mismatches for review
  • Writes structured records into your CRM, TMS, WMS or ERP
  • Confidence-scored, with a human review queue for anything uncertain
06

Operations Knowledge Copilot

Get the pricing rules out of three people's heads

An internal copilot grounded in your SOPs, rate rules, access restrictions and customer-specific exceptions — so staff ask the system instead of interrupting your most experienced people.

What it does

  • Retrieval over your SOPs, contracts, rate cards and internal documentation
  • Every answer cites the source document and section
  • Role-aware — staff only see what their permissions already allow
  • Cuts new-hire ramp-up from months to weeks
07

Exception & Delay Intelligence

Know before the customer tells you

Continuous monitoring across your job and shipment data that surfaces delays, stuck consignments, missing documents and at-risk commitments while there is still time to act.

What it does

  • Watches milestones and dwell times for jobs drifting off plan
  • Flags missing or expiring documentation before it blocks clearance
  • Ranks exceptions by customer impact and SLA exposure
  • Pushes alerts and a suggested next action to the right team

Works with what you already run

I integrate through APIs, webhooks, EDI, flat-file drops or a read replica — whatever your systems expose. If your CRM is a spreadsheet and your TMS is twelve years old, that is normal and not a blocker.

  • CRM and lead platforms
  • TMS & WMS platforms
  • Moving and survey software
  • ERP and accounting systems
  • WhatsApp Business & telephony
  • EDI, carrier APIs and portals

Find out what AI can actually take off your team

A free 30-minute call. We map where your hours and jobs go, and which workflows are realistic candidates. You get the shortlist either way — no deck, no obligation.

Book the audit callOr message me on WhatsApp